We strive to meet the needs of our customers by offering them the highest standards of excellence and quality. Strengthening and expanding our capacity for innovation is an inescapable commitment. For this, Ineco promotes a relationship of mutual trust with its customers, adapts to their requirements and designs tailored solutions with the most advanced tools.

I. Innovation, key driver

In 2018, Ineco maintained its strong commitment to innovation, following the principles on which this decisive commitment is based:

  • Promotion of knowledge in strategic lines of activity for the company, in addition to responding to needs detected in different areas.
  • Development of transversal projects and creation of interdisciplinary working groups, in such a way that cooperation between different business areas of the organization is promoted, thus improving the collaborative environment.
  • Promotion of shared knowledge, as well as generation of new knowledge in technologies and key sectors within Ineco.
  • Creation of products and services with high added value that provide Ineco with a competitive advantage within its sector.

Projects developed

Innovation projects during 2018 No.
Internal projects37
Collaborative projects18
Total innovation projects during 201855

Projects per sector (Developed in 2018)

ROSCO

1.1. Innovation focusing projects in 2018

Ineco sees innovation as a constant change (not only technological), based on knowledge (not only scientific) that generates value (not only economic). For this purpose, in 2018 it created two new teams dedicated, on the one hand, to technological surveillance and innovation, and to knowledge management on the other. Both strive to improve the strategic positioning of the company taking advantage of the knowledge that it treasures thanks to its extensive experience and focus on its innovative capacity.

The main lines of action followed in 2018 are:

  • Focus on collaborative and open innovation, a fundamental pillar for involving Ineco in the innovative and entrepreneurial ecosystem to improve the quality of its products and services and to create new lines of business. The objective is to promote an innovative network that integrates solutions and facilitates the creation of connections in order to grow and be more agile, efficient and sustainable.
  • Technological surveillance as one of the pillars of the innovation model, which consists of an organized, selective and permanent process of collecting information from abroad in order to know the latest technologies and developments applicable to the company.
  • Reinforcement of external diffusion: aimed at improving the image of Ineco as an innovative company, and internal diffusion, through the internal communication channels available to the company.
  • Promotion of the culture of innovation, based on two lines: awareness (to print value), making teams aware of their role in the process, recognizing innovative profiles and generating awareness of the importance of time and work dedicated to innovation; and communication (to generate impact), increasing the visibility of innovation and transferring the need and importance of it at all levels.

With regard to achievements in 2018, the implementation of the Innovation Plan for Transport and Infrastructures 2018-2021 of the Ministry of Public Works, drafted by Ineco in 2017 and integrating and coordinating the innovation carried out in the different companies and institutions of the Public Works Group. This is aimed at identifying common objectives and pooling resources to obtain agreed results, better contrasted and more useful for all and, ultimately, contributing to improving transportation and infrastructure in our country.

Following on with reinforcement of external diffusion, Ineco was present in 2018 in important national and international congresses and events such as the South Summit, the Smart City Expo World Congress and the City and Innovation Without Precedents. In addition, the organization works to promote innovation projects by submitting to invitations to prizes and contests. In this sense, the RONIN project was recognized in the 1st Call for Recognitions GoODS Pacto Mundial España (ODS 9) and finalist in the 3rd edition of the PTC Innovation Awards. It is also important to mention participation in research centres, platforms and work groups, for which Ineco actively collaborates with a Railway Innovation Hub, Technological Railway Platform, Technological Construction Platform, Spanish Technological Automotive and Mobility Platform (Move2Future), Innovation and Knowledge Club, European Innovation Partnership-Smart Cities and Communities, CRIDA (Reference Centre for ATM Research, Development and Innovation) and CTF (High Railway Technology Test Centre).

The call for internal innovation projects is one of the important milestones framed by the reinforcement of internal dissemination. It is an open call for anyone from Ineco to present ideas that can later be developed as innovation projects. In 2018, more than 130 ideas were received that, after the evaluation phases, resulted in 8 approved projects.

Another important achievement together with promotion of the culture of innovation, is the celebration of the third edition of the Innova Awards, in annual recognition of the talent of Ineco’s professionals in their search for the best innovative solutions for society. Following this philosophy, it is also important to refer to the seminars and workshops held in 2018 at the company on drone innovation, integration of Galileo in the applications of the Public Works Group or deployment of the ERTMS in the national network.

1.2. Collaborative projects

In its commitment to open innovation models, Ineco cooperates with other external professionals in research and development projects. Throughout 2018, Ineco consolidated its participation in the following programmes for national and international collaborative projects:

  • TERRA and IMPETUS (2017-2019)

    These two projects, resulting from the award of projects of the so-called Exploratory Research (ER) of SESAR2020 regarding UAVs (Drones) investigate the services that must be provided to drones to allow them to plan and execute their missions (IMPETUS) and the ground infrastructure necessary to control the traffic of these aircraft at very high flight levels (Very Low Level – VLL). Ineco leads the consortium that develops TERRA.

  • ERSAT GGC (2017-2020)

    ERSAT GGC is a project belonging to the Horizon 2020 programme which continues on the line of research that involves the application of satellite positioning technologies to rail transport. In this case, using the Galileo constellation, our work will focus on the characterisation of railway lines to assess their suitability for the use of ERTMS virtual beacons.

  • SESAR2020 Programme (2017-2020)

    Programme for research into the future of air traffic management (ATM) in Europe, as well as the civil aviation strategy within the framework of the Single European Sky (SES).

    The aim of this programme is to demonstrate the feasibility of the technological and operational solutions already developed within the SESAR Programme (2008-2016) in broader and more operationally integrated environments. Ineco, as affiliate of Enaire, participates in eight of the projects in this programme:

SESAR 2020 PJ01: Enhanced arrivals and departures

SESAR 2020 PJ02: Enhanced RWY throughput

SESAR 2020 PJ03a: Integrated surface management

SESAR 2020 PJ04: Total airport management

SESAR 2020 PJ06: Trajectory and performance based free routing

SESAR 2020 PJ10: Separation management en-route and TMA

SESAR 2020 PJ14: CNS

SESAR 2020 PJ24: Network collaborative management

  • VITE – Virtualisation of the Testing Environment (2016-2018)

    The VITE project belongs to the EC R&D sectoral programme focusing on rail transport: Shift2Rail. Ineco is leader of this project, which is aimed at transferring to the laboratory (virtualisation) part of the tests performed on the ERTMS system. To this end, the project has three objectives: define a testing framework, including optimization of protocols; define, develop and demonstrate the necessary laboratory architecture to achieve the main objective of reducing the costs of testing in real environments; and validate the proposed methodology and ensure that it complies with the European process for commissioning signalling components and subsystems.

  • DOMUS- Demonstration Of Multiple U-Space Suppliers

    This project enables Ineco to carry out the most advanced demonstration of U-Space services (drone traffic management system) in its first deployment capabilities. The different U-Space service providers will act in a federated manner under the coordination of a central administrator, Enaire, which enables different providers to be present in the same geographical area.

  • INFRADAPT (2017-2019)

    This project belongs to the CDTI Innterconecta tender, within the Feder Innterconecta Programme Andalusia 2016. The project investigates BIM models of existing road infrastructures to facilitate their maintenance during operation. Elements of the road that are likely to be affected by climate events were specifically chosen, so that preventive action can be taken to increase resilience to these effects. Ineco is part of a consortium with AZVI, Ferrovial, CEMOSA and Ingeniería InSItu.

1.3. Internal projects

Ineco has continued to invest in its own projects for the development of products and services with high added value, which include the following fields:

  • Information Technologies

    Supporting and promoting the development of computer software programmes is part of Ineco’s digitalisation process. In line with this strategy, it is worth mentioning the TEAcompaño innovation project, which consists of the development of an application to facilitate air travel for children suffering from ASD (Autistic Spectrum Disorder) and their companions.

    With the SIMA Fleet Management innovation project, new functionalities of the tool in use have been developed for spatial management of information, for example, and generation of heat maps.

    In the innovation project, Methodology App Surveys, software has been developed that allows users to complete mobility surveys so that this more digital method can be compared with traditional ones (field interviewers). This project has been developed with the collaboration of Adif and Renfe.

    On the other hand, Smart Route is an innovation project that is developing possible indoor positioning methods in an industry 4.0 environment. As part of the project, a feasibility study is being carried out with Acciona.

    The SAID (Documentation Assistance and Integration System) project has developed a tool that will convert paper into electronic format and incorporate it into the life cycle of the documents compiling a file. This will facilitate the incorporation and processing of paper documents into digital format and their incorporation into systems existing in the different organizations in the most automated, fast and efficient way possible.

  • Smart cities

    One of the verticals of the innovation project Cityneco 2.0, is its application to mobility: it allows information to be collected from sensors and traffic centres to compile algorithms that improve the management and use of different means of transport in the city. For example: forecasting traffic agglomerations, redirecting drivers who are looking for parking spaces, etc. In this version 2.0, the ecosystem is given a new technological architecture that improves performance. A pilot project has also been developed in Granada and Ineco is working with the Málaga City Council to implement the parking software.

    In line with the concept of smart cities, a study was carried out in the Smart Station project on the available systems and technologies currently offered by the market to create smart stations. After this preliminary study, we proceeded to develop a Smart Station prototype based on a real station, establishing and detailing the systems/technologies to be implemented in it. The station chosen for the study is the commuter concourse under the tracks of Chamartín station.

  • Railways

    The highlight in the railway sector is the Asset Management project: its main aim is to manage track maintenance, stations, systems, mobile material, personal and financial resources, and that would apply throughout the useful life of an infrastructure, project phase, construction, commissioning and operation of the project.

    Also related to this sector, the GIOS (Obstacles Implementation Gauge) railway project has also been carried out, consisting of the development of a web application to calculate the structure gauge and manage the issuance of reports, standardising the methodology, simplifying the steps and increasing the efficiency, effectiveness and productivity of the organization’s experts.

    The CALCAT project consisted of the development of a software programme capable of performing the most common mechanical calculations for the optimisation of overhead line projects. This has led to improved efficiency with respect to the methods previously used.

    The Machine Learning project involved the development of automatic learning algorithms for predictive maintenance by Ineco, in order to minimise the risk of failure for customers and avoid unnecessary preventative maintenance. This obviously implies saving considerable amounts of money and improved system efficiency. A pilot test started in collaboration with Renfe, facilitating data from the Vicálvaro maintenance workshop.

    From the very beginning, Ineco has also collaborated in the implementation of the Spanish high-speed network, with constant focus on state-of-the-art technology, as demonstrated by ERTMS (European Rail Traffic Management System). The pilot project on the Parametrization of ERTMS test results was developed, which serves as a collection and repository of ERTMS validation tests in order to detect errors and generate a scorecard for the customer.

    Phase 2 of a Lab project carried out during 2016 has been developed through focusing on the integration of the human factor in risk analyses. This involved a methodology used to integrate the study of the human factor in conventional safety studies, currently implemented to analyse various systems from different industries.

    Also in the field of security, two other projects are being developed. The Tunnel Blast Wave project, which aims to study the spread of the blast wave in tunnels in case of explosion (accidental or intentional) in commuter networks and its impact on adjacent stations, ventilation and emergency wells and, in general, on all infrastructures near the point of explosion. And the Methodological Guide project for generating the Cybersecurity Annex in signalling projects, describing how to systematically address the design of cybersecurity protection of a new command and control system within the railway environment.

  • Aviation

    Related to the aeronautical sector and more specifically within the project entitled In-flight verification of radio aids through RPAS, an unmanned aerial vehicle (UAV) has been equipped with an antenna capable for recording in-flight data provided by radio aids so that it can be processed and validated in a console on the ground using a computer tool developed by Ineco.

    In the GAVILAN project, Ineco develops a web tool that automates and streamlines troubleshooting and engineering tasks related to Galileo users in the GSC (European Centre for GNSS Services).

    As part of the Smart CNS project, a tool is being developed that consists of models that integrate predictive maintenance data to be used by BI (Business Intelligence) in order to generate control panels and reports related to cycle forecasts, system lifespan and the incidence of different conditioning factors in same.

    The HEDIPRO project, currently under development (started in 2012), is intended to provide the flight procedure design service, offered by Ineco, with a tool that provides the necessary utilities to carry out the tasks and, as such, covers the need to comply with the ADQ regulation (Regulation EC-73/2010 of 26 January). All this will make it possible to obtain a tool for the design of flight procedures that, in addition to saving costs compared to the current tool, will also allow part of the flight design processes to be automated.

  • BIM

    Ineco continued in 2018 with its strategic commitment to the implementation of the BIM methodology in the drafting of projects in various areas of the company, positioning itself and anticipating the mandatory adoption of this methodology.

    With the innovation projects BIM Team, The VR Lighthouse of the BIM Theatre, BIM Bridges and Tunnels, inBIMeco and Audits of BIM models, they have worked together in different areas of the company, such as engineering, technology and BIM. It has continued to develop projects in order to apply the BIM methodology in linear projects, analysing the softwares existing on the market and its suitability for infrastructure projects. The applicability of the BIM methodology to the infrastructure planning phase has also been investigated, so that information can be reused in later phases of the infrastructure’s life cycle. Finally, a procedure has been developed to identify the asset life cycle phases in which BIM quality control must be carried out, those responsible for carrying it out, systems used, whether manual or automated, necessary software packages, input documents such as checklists, classifications and audit rules, as well as process output documents.

 

2. Quality, road to excellence

Ineco believes that it is fundamental to offer maximum quality products and services to its customers. In order to do so, it has a management system that involves the whole organization and whose pillars are customer satisfaction, focus on processes and continuous improvement. The cohesion of the teams, best work practices, sustainability of the system and focus on processes are the keys to achieving technical excellence in our work.

2.1. Certificates

Ineco has a management system certified by TÜV Rheinland Cert GmbH, in accordance with the latest versions of the ISO 9001:2015 international quality standards, ISO 14001: 2015 environmental management standards and the OHSAS 18001: 2007 standard for safety and health at work, covering all activities carried out by the organization.

This certification has been carried out under a multi-site scheme covering various offices in Spain and other locations in 13 countries (Mexico, Saudi Arabia, United Arab Emirates, Oman, Panama, Brazil, Ecuador, Peru, Singapore, Israel, the United Kingdom, Turkey and Costa Rica).

In the railway sector, Ineco is accredited by ENAC (National Entity of Accreditation) as Inspection Entity (Type C) of Railway Rolling Stock and Safety of Railway Applications, in accordance with the criteria set out in UNE-EN ISO/IEC 17020:2012, which enables Ineco to carry out inspections in the industrial sector for the following subsystems: Infrastructure, Energy, Rolling Stock, Command and signalling control, operation and management of traffic and maintenance.

In 2018, Ineco obtained the Cyber Essentials-UK certification, certificate of compliance with the essential cybersecurity requirements scheme in the United Kingdom.

Ineco also has other accreditations and certifications associated with products and services:

  • Supplier of railway products and services.

As supplier of railway products/services, the company is certified as a supplier in Link-Up, according to the RISQS (Railway Industry Supplier Qualification Scheme) requirements. This certificate, for the areas of systems engineering, signalling, telecommunications and civil engineering, includes the following products:

Heritage Automatic Train Protection (ATP) unit Design, Track Circuits (including Level Crossings) Design, Colour Light Signals Design, Banner Signals Design, Draw Ahead Signals Design, Ground Position Light Signals Design, Signal Lamps (including LEDs) & Lamp Holders Design, Signal Lenses Design, Points Indicators Design, Point Machines Design, SSI Design, Ansaldo Design, Signal Control Panel NX Design, VDU Based Systems Design, Train Describers (Electronic) Design, ATP Equipment Design, Telephone Exchanges (Including Switching Equipment) Design, Transmission Systems Design, Telecomm Cabling (Multiple Pair Copper) Design, Telecomm Cabling (Fibre) Design, Battery Back-up – Rectifier Design, Modem Services Design, Radio Systems Design, Wireless Services Design, Masts (Including Earthing & Lightening Protection) Design, CCTV DOO Systems Design, Hot Axle Box Detectors Design, Plain Line Design, Plain Line (Absolute Geometry) Design, Gauge Measurement (Discreet Restrictions) Design, Gauge Measurement (Tunnels) Design, Track on Longitudinal Timbers Design, Direct Fastening Track Systems (e.g. Slab Track/Viper) Design, Switches & Crossings Conventional Design, Switches & Crossings (Absolute Geometry) Design, Switches & Crossings (Modular Systems) Design, Track Drainage Design, Tunnels Design, Tunnel Linings Design, Tunnel Drainage Design, Track Support Concrete (Slab Track) Design, Foundations (Piled) Design, Foundations (Conventional) Design, Steel Frame Design, Concrete Frame Design, Timber Frame Design, Stairs Design, Transformers & Transformer Rectifiers Design, Batteries Design, U.P.S. Design, Main Steelwork Design, Small Part Steelwork Design, Support System Design, Wiring Design, Earthing & Bonding Design, Switching Design, Substations/Switching Stations Design, HV Cabling Design, Trackside Equipment Design, Substations/Switching Stations/Track Paralleling Huts Design, DC Cabling Design, Trackside Equipment Design, Traction SCADA Design, Non-Traction SCADA Design.

and registration in the following products:

Signal Sighting Service, Development & Review of Signalling Standards Service, Civil Engineering Consultancy Service, Development & Review of Civil Engineering Standards Service, Highway Engineering Service, Absorptive Barriers Design, Reflective Barriers Design, Access Way & Steps Design, Concrete Fences Design, Timber Fences Design, Metal Fences Design, Plastic Fences Design, Boundary Gates Design, Level Crossing Stiles, Gates & Barriers Design, Safety Barriers & Restraints Design, Noise Barriers Design, Acoustic Linings Design, Track Consultancy Service, Development & Review of Track Standards Service, Level Crossing Ground Plans Service, Electrification Consultancy Service, Development & Review Electrification Standards Service, Operational Planning Service, Assessment of Infrastructure Options Service, Capacity Modelling Service, Network Optioneering Service, Peak Load Management Service, Rail Economics Service, Strategic Business Studies Service, Timetable Optioneering Service, Timetable Simulation Service, Train Performance Simulation Service, System Integration Design, General Environmental Consultancy Service, Clerk of Works Service, Programme Management Service, Project Planning Service.

  • Software development

    CMMI (Capability Maturity Model Integration)-Level 3.

    In 2016, the software development methodology was accredited in level 3 of the CMMI-DEV v1.3 model for work carried out by the Sub-Directorate of Information Technologies.

    Certificate granted by PROQUA (Process Quality Engineering), CMMI Institute Partner.

  • Air navigation services

    Air navigation service provider in accordance with the requirements of EU Implementing Regulation No. 1035/2011.

    Air Traffic Services (ATS) certification includes Air Traffic Control (ATC), Flight Information Service (FIS), Alert Service (AL) and Flight Information Service to the Aerodrome (AFIS) (Combination of FIS and AL at an aerodrome without ATC services).
    Certificate granted by AESA (Spanish Aviation Safety and Security Agency – Ministry of Public Works), with number PSNA-0002 and valid until December 2021.
    During 2018, all observations identified in the three inspection processes developed by AESA were resolved, in accordance with the corrective action plans approved by said supervisory and regulatory control authority.

    Certificado otorgado por AESA (Agencia Estatal de Seguridad Aérea-Ministerio de Fomento), con número PSNA-0002 y vigencia hasta diciembre de 2021.

    Durante 2018, se han resuelto todas las observaciones identificadas en los tres procesos de inspección desarrollados por AESA, de acuerdo con los planes de acciones correctivas aprobados por dicha autoridad de supervisión y control normativo.

    Air Traffic Controller Training Provider in accordance with the requirements of EU Regulation No. 2015/340.

    The certification appoints Ineco to organise the training of air traffic controllers in the following areas: ATCO unit training and ATCO continuous training (refresher training and conversion training)

    In 2018, the extension of Ineco’s certification as an organization providing training of civil air traffic controllers (ATCO) was obtained on 24 April 2018, which allows for the initial and refresher training of instructors and evaluators of ATC training.

    Certificate granted by AESA (Spanish Aviation Safety and Security Agency – Ministry of Public Works), with number PF-ATC-0001 and valid since December 2015, for an indefinite period of time whilst the regulatory requirements are complied with.

2.2. Clients’ opinions

A specific survey shows that Ineco is aware of the evaluations and concerns of its clients, which is a key to achieving excellence in the provision of its services In recent years the search for the most appropriate communication channel with each client has been strengthened, however, this year the percentage of telephone survey has been reduced, so that the response rate has decreased compared to 2017 to reach 70% in 2018.

Out of the total number of surveys received, 34% include express congratulations in the commentary to the work teams and / or have a global rating of 10. The percentage of this type of responses is higher than in 2017, with 29% of congratulations received. The overall evaluation of Ineco’s service in 2018 was 8.8 points out of 10.

The results of the average evaluation are very positive. With respect to the previous year and other years dating back to 2015, the assessment of the qualification and professionalism, treatment received, level of communication, fulfilment of technical requirements and the ability to adapt the services have increased. The evaluation of the documentation delivered was also reduced by tenths of a percentage point and three tenths of the deadlines were met, while the rest of the values remained stable.

PARTICIPATION 2018

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RESPONSES 2018

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Overall comparative assessment 2015-2018

Our key projects